Welcome to Eniya. By accessing and using our website www.eniyaliving.com, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

General Information

This website is operated by Eniya (“we,” “our,” “us”). Throughout the site, the terms “you” and “your” refer to the user, customer, or visitor. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

Products & Descriptions

  • We strive to ensure all product descriptions, images, and pricing are accurate. However, slight variations in color, texture, and finish may occur, particularly with items crafted from natural materials (such as wood, stone, or glass).

  • We reserve the right to modify or discontinue products without prior notice.

Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in GBP and include/exclude taxes as specified at checkout.

  • We accept payment through secure third-party payment providers. By providing payment details, you confirm that you are authorized to use the chosen payment method.

Shipping & Delivery

  • Delivery times are estimates and may vary due to factors beyond our control.

  • Shipping costs are calculated at checkout and may vary by destination.

  • Risk of loss or damage to products passes to you upon delivery.

Returns & Refunds

  • Please refer to our Returns & Refund Policy for detailed information on returns, exchanges, and refunds.

  • Products must be returned in their original condition and packaging within the timeframe stated in our policy.

Intellectual Property

  • All content on this website, including text, images, logos, product designs, and graphics is the property of Eniya and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, or use our content without prior written permission.

Limitation of Liability

  • Eniya shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

User Conduct

By using our website, you agree not to:

  • Misuse our site for fraudulent or unlawful purposes.

  • Attempt to gain unauthorized access to our systems or interfere with site functionality.

  • Upload or transmit harmful code, viruses, or malware.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the UK. Any disputes will be subject to the exclusive jurisdiction of the courts in that region.

Contact Us

For questions about these Terms & Conditions, please contact us.