Eniya (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.

Information We Collect

When you interact with Eniya, we may collect the following types of information:

  • Personal Information: Name, billing and shipping addresses, email address, phone number, and payment details when you place an order.

  • Account Information: Login details if you create an account with us.

  • Browsing Information: IP address, device type, browser type, pages visited, and time spent on our site.

  • Communications: Any information you provide when contacting customer support or subscribing to our newsletters.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your purchases, inquiries, or account.

  • Send promotional emails or newsletters (if you opt in).

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorised activities.

  • Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties, such as:

  • Service Providers: Payment processors, shipping partners, and IT providers who help us operate our business.

  • Legal Requirements: If required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and personalize content. You may disable cookies through your browser settings, though some features of our site may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of receiving marketing communications.

  • Restrict or object to certain processing activities.

  • Request data portability.

To exercise these rights, please contact us..

Children’s Privacy

Our website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions or concerns about this Privacy Policy or how we handle your information, please contact us via our contact page.