General
-
We accept most well known payment methods:
Gift Cards
Maestro
Mastercard
VISA
VISA Debit
VISA Electron
Our site uses secure payment pages, so you can enter your credit card information safely.
-
I need to change my order
Once an order has been submitted, we cannot make any changes to it, this includes:
The addition or removal of items
Changing the color or size of an item
Changing the email address entered for this order
Modifying the delivery method
Applying promotional discounts
I need to cancel my order
Once you place an order, it immediately starts going through the system so we can get it to you as soon as possible.
We might be able to cancel your order depending on its status. If you would like to discuss this further with Customer Service, please contact us.
You will not be able to cancel your order if it has already been shipped or started through our automated fulfillment process.
Returns
-
All sales are final.
Please contact customer service within 24 hours of receiving your order to report any faulty items.
Delivery
-
.Processing Time
Orders are typically processed and dispatched within 2–3 working days (excluding weekends and public holidays).
You will receive a confirmation email with tracking information once your order has been dispatched
Delivery Times
UK Delivery: 3–5 working days from dispatch.
Ireland Delivery: 7–10 working days from dispatch.
International Delivery: Delivery times will vary depending on the destination. Please contact us for more details before placing your order.
Please note: Delivery times are estimates and may be affected by courier delays, customs processing, or other factors outside our control.